When Manual ADAS Calibration Processes Threaten Business Growth

ADAS Elite has a history with ADAS calibrations that may sound familiar to many shop owners. Keith , Shop Manager and his team had been doing ADAS calibrations since 2018. 

“ We were just cutting our teeth in it, really” Keith noted, “We didn't have the opportunity to really focus on the business as we do now. Basically, we were doing them as the lights were popping up.”

But what began as a side offering quickly evolved into a full-service ADAS calibration business.

"We realized the industry was changing,” Keith noted, “And we needed to change with it."

Today, ADAS Elite has established itself as a trusted name in the Baltimore area, serving multiple body shops and direct customers with comprehensive ADAS calibration services. But that scale didn’t happen without initial challenges.

Challenge

Manual processes stifling growth

Like many calibrators and autobody shops, ADAS Elite struggled with how time-consuming it was to locate the correct calibration requirements

The team found themselves caught in a web of time-consuming manual processes, often spending hours meticulously reviewing estimates and hunting down specific calibration requirements across multiple platforms and databases.

The existing software solutions they tried fell short of expectations. These platforms lacked the sophistication and customization options needed for a growing ADAS business, often providing incomplete or difficult-to-access information. 

"We were using other companies to review estimates, but they were kind of rigid. Keith recalled, “They just weren't polished and definitely weren’t customizable." 

Insurance documentation proved particularly challenging. 

What was already a time-consuming process of finding OEM documentation now had to be meticulously packaged up to get pre-approved by insurance companies. Due to this manual approach, the team faced real risks of missing critical calibrations or documentation requirements that could impact both their business and customer safety.

As ADAS Elite's reputation grew, so did the pressure to maintain high professional standards while increasing efficiency. They needed a solution that could not only streamline their operations but also project the professional image they had worked so hard to build. "We realized we needed something that could grow with us," Keith explained.

That was when they found Revv

Solution

Revv turns hours of work into minutes

After struggling with these inadequate solutions, ADAS Elite's search for a better way led them to Revv. Keith and his team were particularly impressed by how our platform was designed to clearly address the real challenges facing ADAS calibration businesses. 

Within weeks of implementation, the impact was clear across three key areas:

#1: Customizable documentation and invoicing

Reputation and professional presentation are vital in the auto repair industry. 

Both of these factors can directly impact customer trust and insurance approvals making the ability to maintain brand consistency across all documentation not just a nice-to-have.

“From the first conversation, we felt Revv's level of customization was the right fit for us,” Keith noted. But it was ultimately Revv's approach that really won the Elite ADAS team over.

“Revv’s level of customization means that any reporting and documentation represents our company instead of being branded. This made us feel that Revv was more focused on being a partner to us more than promoting their brand to our customers."

#2: Faster, smoother workflows

With Revv's integration, ADAS Elite dramatically improved their estimate review process, transforming what was once a bottleneck into a streamlined operation. 

The platform's AI-powered system automatically identifies required calibrations, eliminating the hours previously spent manually searching through OEM documentation and cross-referencing requirements.

When unique situations arose, Revv's support team proved invaluable. "Revv's team was happy to search out supporting documents I’ve needed. This really helps with insurance claims. It's a huge impact in sorting through estimates and providing documentation quickly."

#3: Growth Enablement

By automating the administrative burden that once consumed hours of each day, the team could redirect their energy toward business development and enhanced customer service.

With processes running smoothly and documentation handled seamlessly, ADAS Elite could now think bigger. 

Before Revv, there were only so many calibrations the team could take on in a given day or week while still maintaining the team’s high standards. With Revv, all that’s changed and has allowed them to think about growth.

Results

ADAS Elite is Positioned for Growth

ADAS Elite has seen:

• Significant reduction in estimate review time
• Improved insurance claim success rates
• Enhanced professional documentation

With Revv handling the complexity of calibration requirements and documentation, the team is now focused on their next big step: adding another ADAS bay to increase production capacity.

Keith sees Revv as more than just another piece of software: 

"I see Revv becoming more of a partner that both helps address our pain points and helps educate other ADAS shops.”

“For anyone thinking about investing in a platform like Revv,” Jeff concluded, “I can say with 100% confidence ‘it's worth it!’"

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